10 Trusted IBM Maximo Alternatives in 2024

IBM Maximo is a renowned Enterprise Asset Management (EAM) and Computerized Maintenance Management Systems (CMMS) software solution by IBM. It offers advanced asset tracking and maintenance features, integrates with IBM Watson Analytics, and supports various management techniques.

To explore alternatives to IBM Maximo, consider eMaint, ServiceNow, Tririga, Oracle EAM, Cityworks, and more. Each provides unique functionalities to cater to diverse asset management needs.

eMaint

eMaint, a product of Fluke Reliability, is a cloud-based Computerized Maintenance Management System (CMMS) used across 116 countries by 150,000+ users. Known for boosting average uptime to 95{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1} and reducing service expenses by $100,000+ annually, it’s a competitive player offering unprecedented asset management potential.

eMaint Top Features

• Promotes system optimization through functions like work order management, asset management, and inventory control.
• Offerings include management of preventative maintenance, work orders, and assets.
• Strong reporting capabilities and requires no special data analyst skills.
• Mobile app allows for offline work, digitalizing work orders, tracking assets, and identifying cost-saving methods.
• Hailed for its intuitive interface, web-based structure, and competitive licensing scheme.
• Preventive maintenance feature contributes to cost reduction and ensures compliance with standards.

Clients Served	AWARDS
Food & Beverage, Life Sciences, Automotive	Recognized as Visionary by Gartner
7,400+ maintenance teams	Fixes 3.4M+ machines

eMaint Limitations

While mention of specific limitations were not provided in the company summary, prospective users are encouraged to take the varying subscription plans into consideration, ensuring it aligns with their organization size and needs.

eMaint Use Cases

Use Case 1

For businesses in need of a robust tool to manage preventative maintenance, work orders, and assets; eMaint shines as an optimal choice. It manages and optimizes spare part inventory, ensuring efficient allocation of resources.

Use Case 2

Organizations planning a significant increase in their equipment pool can harness eMaint’s predictive maintenance features, potentially increasing uptime while reducing long-term expenses.

Use Case 3

For industries like Food & Beverage, Life Sciences, and Automotive, eMaint’s track record, coupled with its standing as a ‘Visionary’ recognized by global research firm Gartner, marks it as a prime solution.

ServiceNow

Renowned for a robust user interface, ServiceNow is a leader in the Software Asset Management space, providing a comprehensive framework for license management, compliance, and optimization.

ServiceNow Top Features

• Enhanced user interface: Designed for intuitiveness and user-friendliness.
• License management: Classic Software Asset Management framework facilitates compliance and optimization.
• Preconfigured dashboards: Actionable data insights for improving business processes and practices.
• SaaS License Management app: Enables tracking of SaaS and SSO usage for compliance management and license optimization.
• Software Spend Detection application: Provides software spending analysis from imported financial data.

ServiceNow Top Feature	Description
Multiple publisher packs	Enable functionality extension between the Now Platform and third-party software apps
Administration tasks	Include the addition of client access, custom product, and pattern normalization rules.
Software Asset Management forms	Provided descriptions facilitate completion.

ServiceNow Limitations

• Requires Software Asset Management setup process prior to application use.
• Requires additional configuration post-setup for workspace optimization.
• Charge associated with the platform license method for IT Asset Management application usage.

ServiceNow Pricing

ServiceNow utilizes a platform license method which implies a charge for its IT Asset Management application usage. Specific pricing details should be sought directly from ServiceNow.

ServiceNow Use Cases

Use case 1

ServiceNow’s Software Asset Management is ideal for large organizations needing to manage extensive software installations.

Use case 2

ServiceNow suits companies aiming to streamline software spend and achieve financial analysis derived from imported data.

Use case 3

ServiceNow is beneficial for businesses requiring domain separation, allowing data, processes, and administrative tasks to be separated into domains.

Tririga

Established in 2000, Tririga is a Las Vegas-based enterprise hailing from the hospitality, aerospace, and design/build industries. It stepped into the asset management space in 2002 with the acquisition of FacilityCenter CAFM and FacilityCenter Reserve from Peregrine Systems. Today, it forms an integral part of IBM’s Smarter Buildings and Internet of Things (IoT) initiatives.

Tririga Top Features

• Integrated Workplace Management: A leader in the IWMS space, Tririga incorporates functional models across real estate, capital projects, facilities, and more.
• Energy and Environmental Performance: Its solution enables the tracking and measurement of energy and environmental performance.
• Project Management: With automated project management controls and alerts, it helps manage capital, facility, and environmental projects effectively.

Sustainability:	Introduced TREES offering in 2008 to become a leader in sustainability software.
Lease Management:	It has robust mechanisms in place for lease accounting control and automated lease payment reconciliation.
Asset Management:	Tracks and evaluates building and asset deficiencies, thereby aiding in life cycle extensions of assets.

Tririga Limitations

• Pricing is not advertised, requiring contact with sales team for details.
• Customization, data migration, and training can escalate costs significantly.

Tririga Pricing

Large corporations may pay up to $7500. The total cost including customization, data migration, and training can range from a few hundred to several hundred thousand dollars.

Tririga Use Cases

Use case 1 – Real Estate Executives

Tririga provides decisive data based on real estate transactions, helping real estate executives make important decisions.

Use case 2 – Facility Management

It aids in facility management by tracking and evaluating building and asset deficiencies.

Use case 3 – Capital Projects Management

Tririga’s automated project management controls facilitate capital projects management, by identifying funding priorities and project risks.

Oracle EAM

Meet Oracle EAM, a vital component of Oracle’s E-Business Suite that serves the comprehensive needs of asset-intensive organizations.

Oracle EAM Best Features

• Efficient maintenance of assets and rotable inventory items.
• Performance metrics and work history at the asset level.
• Creation and implementation of maintenance procedures for maximizing asset utilization.
• Support for asset lifecycle strategies, enhancing maintenance quality and resource efficiency.
• Capability to create a preventive maintenance strategy, thus maximizing resource availability.

Oracle Facility	Description
Asset Navigator	Quick identification of plants and facilities.
eAM Work Management	Support for preventive and predictive maintenance strategies.
Integration	eAM integrates with other Oracle Application Products for enterprise-wide solutions.

Oracle EAM Limitations

• Oracle eAM might not be suitable for small businesses due to the requirement for intensive training and internal IT support.
• Its implementation process can be complex and costs around US$67,000 for Microsoft Dynamics Finance & Operations.
• The application is designed specifically for large enterprises, focusing more on healthcare, finance, and manufacturing industries.

Oracle EAM Pricing

The perpetual license for Oracle eAM costs $4,595 for a minimum of 10 users. Software updates and support costs approximately $1,000. A self-service work request licensing option is also available at $575 for a minimum of 10 users. There may be additional costs for implementation.

Oracle EAM Use Cases

Use Case 1: Manufacturing Industries

Oracle EAM supports asset lifecycle strategies in manufacturing industries, ensuring optimized asset utilization and proactive maintenance to reduce downtime costs.

Use Case 2: Healthcare and Finance Organizations

For healthcare and finance organizations, Oracle EAM offers effective maintenance of assets like buildings or equipment and helps comply with legal, regulatory, and safety guidelines.

Use Case 3: Education Sector

The Education sector can benefit from Oracle EAM’s preventive and predictive maintenance strategies, ensuring optimal performance of assets at all times.

Cityworks

An authority in the realm of GIS-centric public asset lifecycle management and permitting platforms, Cityworks finds its strength in supporting local government/utility agencies around the globe. Developed on the synergistic matrix of Esri® ArcGIS®, this solution bundles in a variety of products to guide the entire process of infrastructural lifecycle- from permits and construction all the way to maintenance and replacement.

Cityworks Top Features

• Asset Management: Leverages Cityworks and ArcGIS® to inspect, manage, and analyze infrastructure assets.
• Risk Assessment: A pivotal tool for identifying and evaluating high-risk assets.
• Community Development: Designed to streamline the permitting process and foster enhanced communication with customers/stakeholders.
• Project Management tool: Assists in tracking permits/work activity, managing contracts/budgets, and execution of reporting tasks.

Cityworks AMS	A suite of work management/data analytics tools
Cityworks PLL	Enhances the permitting/licensing experiences and streamlines processes
Cityworks Server	A full-on enterprise solution, armed with permitting, license & code enforcement

Cityworks Downsides

• Its core target of local government/utility agencies may limit its applicability to a broader audience.
• Being built on Esri® ArcGIS® implies dependency on this platform.

Cityworks Use Cases

Use case 1 – Asset Management

Whether it’s dealing with risk assessment, maintenance scheduling or replacement plans, Cityworks’ asset management capabilities make it a solid solution for infrastructure departments seeking to minimize total cost while maintaining assets at acceptable service levels.

Use case 2 – Permitting and Licensing

For those entangled in the labyrinth of permitting and licensing tasks, Cityworks can guide you towards a streamlined and efficient process, paving the way to better communications with customers and stakeholders.

Use case 3 – Community Development

Cityworks is perfect for community-focused departments or organizations aiming for more resilient, sustainable, and safer communities. Its specialized products enhance the Cityworks experience, effectively meeting the diverse requirements of numerous sectors, from Public Safety to Water Resources.

SAP

Originating from Germany, SAP has established its prowess in the tech industry with S/4HANA Asset Management. This transforming product is designed to optimize maintenance planning and scheduling processes, deployed either on the cloud or on-premise.

SAP Top Features

• Analyzes current and future capacities for maintenance activities.
• Facilitates workload simulation and work center utilization forecasting.
• Provides seamless integration with SAP S/4HANA post-purchase activation.
• Offers a KPI dashboard for maintenance planners and a graphical display of maintenance activities.
• Automates management of maintenance requests and minor repairs.

Integrated Systems	SAP PM is synched to Materials Management, Quality Management, Production Planning, Sales and Distribution, Finance, Controlling, and Human Resources.
Software Asset Management	It manages and optimizes SAP licenses while ensuring license compliance; supports automated calculations of license usage based on SAP engine measurement.
UpKeep Partnership	SAP joins forces with UpKeep to aid with enterprise maintenance needs and more efficient integration of ERP and CMMS procedures.

SAP Limitations

• Compatibility requirements: suitable only with SAP NetWeaver 7.4, SAP_BASIS 740, and later versions.
• Integration prerequisites: SAP ECC or S4/HANA, UpKeep Business Plus, and an additional SAP connector add-on are needed.

SAP Pricing

For specific pricing details, prospective clients are advised to directly contact SAP as their pricing models vary depending on the business requirements.

SAP Use Cases

Use case 1

SAP is invaluable to managers as the automated and integrated systems ensure efficient maintenance planning and analysis.

Use case 2

Production and maintenance personnel can benefit from the use of SAP PM, as it empowers them with automated maintenance management and seamless workflow integration.

Use case 3

For the purchasing department, the integration with UpKeep facilitates real-time inventory tracking which optimizes the procurement process and streamlines operations.

Fiix

Your search for a robust CMMS solution may just have found its endpoint. Meet Fiix, a cloud-based, AI-powered alternative which optimally manages a spectrum of maintenance tasks. Trusted by over 3000 companies worldwide, its vision is to ensure reliable, efficient equipment that aids in significantly reducing capital expenditures.

Fiix Top Features

• Can handle 7.2 million work orders and orchestrates 3.5 million preventive maintenance tasks annually.
• Boasts an impressive 2 million assets management daily.
• Offers asset management with real-time performance tracking and cost analysis.
• Capable of comprehensive data collection, analysis, transformation and distillation into actionable insights.
• Automates the work order process and facilitates efficient scheduling.
• Support for multilingual users, tailored interface and comprehensive audit trail.
• Offers an integrated learning resource with embedded video tutorials and training webinars.

Feature	Benefit
Filters data by project, asset, timeframe or user	Helps hone focus and streamline operations
Allows comparisons of metrics across sites	Enables consistent performance tracking and improvement
Interface with Rockwell Automation	Fosters seamless operations and increased productivity

Fiix Downsides

Although Fiix provides a comprehensive CMMS solution, some potential downsides are unmentioned such as adaptability to specific industries, potential system compatibility issues, and if it caters to businesses of all sizes.

Fiix Pricing

Regrettably, the pricing details for Fiix are not explicitly conveyed in the information provided. However, diverse payment methods such as credit card and annual invoicing are elucidated, suggesting a flexible approach.

Fiix Use Cases

Use case 1

For industries grappling with high operational costs and production pressures, Fiix, with its cloud-based CMMS solution, can provide a welcome respite. Notably, businesses have observed a 27{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1} asset-related downtime reduction and 10{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1} operational and production cost decrease following its implementation.

Use case 2

Enterprises amassing large volumes of operational data with limited ability to act on it would find Fiix’s data transformation ability beneficial. With Fiix, such data is converted into real-time KPIs and actionable insights.

Use case 3

In scenarios where multi-site comparisons are necessary for continuous improvement, Fiix emerges as a potent tool. It enables metrics comparisons across sites, besides facilitating centralized record-keeping.

MaintainX

Rooted in the bustling tech hub of San Francisco, MaintainX is a powerful, intuitive web-based maintenance and CMMS software platform, designed primarily for mobile devices.

MaintainX Best Features

• Superior usability, boasting a 9.7 rating for smooth, flexible workflows.
• Asset management tracking, accompanied by the ability to attach assets and photos.
• Real-time work and task status updates via immediate notifications.
• Live chat support, enhancing the overall customer experience.
• Diversified utility across sectors such as education, hospitality, and manufacturing.

Feature	Description
Work order management	Enables seamless creation of work orders.
Data Export	Provides flexibility with options to export data to PDF or CSV.
Mobile App Compatibility	Convenience at your fingertips, leveraging mobile technologies.

MaintainX Disadvantages

• Phone support is not available, a possible drawback for users needing immediate verbal assistance.
• Limited IoT integration features only available with the premium version.
• Shortcomings in providing multi-user upgrade options and translation functions.
• Challenges with effectively tracking equipment history.

MaintainX Pricing

Budget-friendly with a wide pricing spectrum. Their free version caters to minimalists. The Essential plan comes at $19/user/month, Premium at $49/user/month, and a custom-priced Enterprise-grade plan.

MaintainX Use Cases

Use Case 1: Facility Management

Facility managers find crucial advantages with MaintainX, enhancing productivity, extending asset lifecycles, standardizing quality control, and revealing hidden cost areas.

Use Case 2: Manufacturing

In the demanding environment of manufacturing, the software streamlines work order management; a boon for inventory control and preventive maintenance scheduling.

Use Case 3: Hospitality & Education

For the interconnected realms of hospitality and education, real-time insights into work orders, assets, parts, and vehicles offer a new level of operational fluidity.

UpKeep

A leader in the realm of maintenance software, UpKeep is a comprehensive solution for exposure and optimization of maintenance activities while alleviating vital operational areas. Designed with maintenance and reliability teams in mind, UpKeep’s mobile-first platform offers an array of functionalities geared towards streamlined operation management and a smoother work order flow.

UpKeep Top Features

• Work Order Management: Minimizes technician time spent filing work orders by 90{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1}.
• Assets Management: Effective tracking and organization of your assets.
• Parts & Inventory management: Efficient handling of inventory, reducing production downtime by up to $638K.
• Preventive Maintenance: Ensures regular, timely maintenance to counteract potential issues.
• Customization: Software can be customized to boost productivity and match user needs.

24/7 Support:	Round-the-clock customer service ensuring implementation success.
Integration:	Compatibility with a variety of systems allows for streamlined operations.
Mobile-first Solution:	Convenient and up-to-date technology accessible from anywhere.

UpKeep Limitations

• High cost may present a challenge for smaller businesses.
• Adjustment issues with reminders and work order practices.
• Potential difficulties with exporting and importing data.

UpKeep Pricing

UpKeep comes with an accessible starting plan, the UpKeep Lite, priced at $20 per user per month. For more comprehensive needs, UpKeep Maintenance Management starts at $30 per technician per month.

UpKeep Use Cases

Use case 1

UpKeep serves as a potent tool for maintenance crews working across different sites. It streamlines task assignments, thus enhancing team synchronization and productivity.

Use case 2

For reliability teams, UpKeep offers a systematic approach to asset operations management and preventive maintenance, resulting in markedly reduced breakdowns and downtime.

Use case 3

UpKeep proves beneficial for operations teams, due to its efficient data management and inventory control features, fostering smoother day-to-day functioning.

Limble

Meet Limble, your go-to Computerized Maintenance Management System (CMMS) software. Serving over 50,000 professionals worldwide, Limble not only ramps up efficiency, but also drives sustainable business practices by reducing paper clutter and boosting team productivity.

Limble’s Top Features

• All-in-One Solution: From work orders to preventive maintenance programs and spare-parts inventory, Limble’s inclusive package meets all your maintenance needs.
• Industry-Leading Efficiency: Limble promises a significant increase in productivity (up to 26{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1}) and a decrease in downtime (up to 32{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1}), amongst other benefits.
• Accommodating Mobile Apps: User-friendly mobile applications promise smooth navigation for technicians, available on both Android and iOS platforms.
• Customizable Plans: The variety of pricing plans caters to diverse functionality needs – Basic, Standard, Premium+, and Enterprise models.
• Superior Customer Service: Reputed for quick modifications and regular improvements, Limble offers robust customer support and personalized demos.

Expert Recognition	Above-average software reviews (4.8 overall rating).
Admired for	Ease of use, effective work order submission, real-time reporting, customizability, and affordability.
Unique Features	API access, vendor management, QR codes, AI duplicate work request, 21 CFR validation package, custom integrations.

Limble’s Limitations

• Work request portal can be unclear at times, leading to confusion.
• Close arrangement of icons might cause unintentional mis-clicks.

Limble Pricing

Pricing ranges between $40-$185 per user/month (billed annually), subject to plan type, user additions, and advanced feature provision. The product models vary from Starter to Professional, Business Plus+, and Enterprise, each offering distinct sets of features.

Limble Use Cases

Use case 1: Small Businesses

With affordable pricing and smooth integration with finance systems, Limble is a perfect choice for small businesses aiming to automate processes and propel productivity.

Use case 2: Large Multinationals

Multi-location operations? Check. Advanced controls, integrations, and customizations? Check. Limble’s Enterprise Plan is a definite fit for large, global corporations.

Use Case 3: Sustainability Advocates

Ditching paper work orders, Limble effectively contributes to resource conservation, making it an ideal choice for eco-conscious businesses focused on sustainability.